RSM Australia
Biography

Luke has over 18 years’ experience as a public sector advisor. For the past 10 years he has concentrated on offering advisory services to a range of international and Australian clients in the portfolio areas of health, human services, border security and transport. Prior to this Luke worked mainly in the defence industry.

Solutions Luke provides

Luke has led a number of projects in health, transport, logistics and supply chain industries. Service areas where he has experience include:

  • strategy and public policy formulation
  • corporate strategy and operational improvement
  • business process and performance improvement, including LEAN and process simulation
  • user-centered and co-design
  • IT strategy and operations
  • enterprise architecture (design and implementation)

Significant projects

Some of Luke’s project experiences include:

  • leading the implementation of major reforms to cardiology services in NSW
  • helping author the NSW Government’s response to the IPART review of congestion at Port Botany
  • conducting a review of the Department of Human Services’ recruitment function
  • re-designing the claiming and payments processes for several insurance organisations
  • assisting the Department of Health and Ageing transform its grants management capabilities
  • helping to designing the aviation maintenance management systems used by the Australian Defence Force and the Royal Navy

Professional associations

  • Australian Healthcare & Hospitals Association
  • Economics Society of Australia
  • ACT Human Research Ethics Committee

Qualifications

  • Bachelor of Economics (Honours), ANU
Publications

Building Effective Recruitment Functions

7 January 2016
The recruitment team should seek out the best candidates and proactively bring them to the organisation. Recruitment is the most important HR function. Unless organisations attract and hire the right talent they cannot hope to achieve their full potential.The recruitment team should seek out the best candidates and proactively bring them to the org...

Activity Based Costing - As easy as ABC

22 December 2015
Whether you are trying to reduce your operating expenses, improve efficiency or determine how much to charge your customers, gaining an understanding of your cost structure is an important first step. RSM is experienced at undertaking cost structure analysis and a key approach we use is Activity Based Costing (ABC).  ABC is a...

Improving IT cost efficiency

21 December 2015
The role of the CIO is changing from being a provider of IT services to being a broker of IT services, making the importance of having a solid understanding of the cost of delivering IT services more significant. CIOs across industries and organisations continue to find themselves under pressure to deliver increasingly complex services in a rapi...

Rapid and sustained cost reduction

21 December 2015
Delivering sustained cost reduction strategies for your organisation through identifying, prioritising and eliminating waste. Achieving sustainable cost reduction With the economy remaining sluggish and government beginning to reign-in spending, businesses and agencies continue to seek out cost reductions and efficiencies. With...

Programme evaluation for contemporary government

11 November 2015
Evaluating modern policy programmes Effective government develops and implements policy in response to complex issues through instruments, such as laws, advocacy, monetary flows, programmes and initiatives. Over time developing and implementing effective policy has become increasingly difficult as a result of three factors: The obvious res...