RSM Australia

Business process improvement

RSM offer business process improvement services that can help you optimise the value of your operations and unlock productivity.We offer services to help you optimise the value of your operations, achieve optimal processes and unlock productivity.

Problems surrounding missed deadlines, quality and process issues, overtime and rising costs all hint at the opportunity for business process improvement (BPI). Unfortunately, BPI often takes a back seat to the daily demands of running the business giving way to ongoing inefficiency, lost opportunities and the six most expensive words in business: "We've always done it this way."

Change can be hard.
Employees could be resistant, at least at first, and your staff may be too close to the problems to be able to see and fix them.

Partnering with an objective third party who knows how to conceive and manage change can make all the difference.

Our areas of specialisation include:

  • Process assessment, design and re-engineering (including Lean and Six Sigma)
  • Voice of the customer analysis, co-design and behavioural economics 
  • Operating model assessment and design

To effect real change requires specialists who understand your industry.
We bring the right industry experience to your situation, enabling us to help you increase efficiency, reduce costs and improve your bottom line.

Improving IT cost efficiency

The role of the CIO is changing from being a provider of IT services to being a broker of IT services, making the importance of having a solid understanding of the cost of delivering IT services more significant.

Rapid and sustained cost reduction

Delivering sustained cost reduction strategies for your organisation through identifying, prioritising and eliminating waste.