Client's background

Our client, a Taiwan headquartered multinational company, specializes in projectors, all-in-one LED displays, interactive flat panels, and image-processing equipment.

Client profile: Global visual solutions and large-display leader
Headquarters: Taiwan
Global footprint: US, China, UK (Holding Hub), EMEA, and APAC
The scope: Cross-border NetSuite OneWorld rollout and managed support
Key enabler: RSM proprietary China localization App

Challenges​

The multinational client operating across the US, Taiwan, China, and EMEA faced considerable challenges in unifying their finance operations:

• Fragmented regional practices
  Diverse finance processes and compliance requirements across continents created inefficiencies and inconsistent controls.
• Outdated legacy systems
  Legacy platforms hindered scalability and real-time visibility, limiting the client’s ability to grow and respond swiftly to market changes.
• Need for harmonization
  The client sought a unified, streamlined finance platform that aligned global operations without disrupting existing workflows or investments.

​Our approach and results​

• Comprehensive global assessment and Gap analysis
  RSM’s award-winning NetSuite team led a thorough evaluation of disparities among the client’s regional finance functions. This enabled the creation of a standardised global NetSuite template that balanced best practices, and local compliance needs to unify US, Taiwan, China, and EMEA operations under one platform.
• Seamless integration leveraging proven EMEA configuration
  By building upon the client’s established EMEA NetSuite setup, RSM ensured a smooth rollout for the US and Greater China entities. Our global-local delivery model combined worldwide ERP expertise with deep, region-specific knowledge—working closely with American and Chinese teams to minimise risk, manage change, and preserve operational continuity throughout the integration.
• Tailored localization with proprietary China localization App
  RSM deployed its in-house China Localization App, providing essential features to support complex local statutory requirements. This included automated accounting vouchers and customized financial reports, enabling the client to fully comply with China’s evolving regulations while benefiting from a unified global finance system.
• Operational transformation through intelligent automation
  The implementation dramatically streamlined financial workflows by automating manual, error-prone tasks. RSM’s solution enhanced accuracy, sped up processes, and delivered immediate efficiency gains that empowered the client’s finance teams worldwide.
• Ongoing partnership via application managed support
  Beyond initial rollout, RSM continues to serve as a trusted partner by providing dedicated Application Managed Support. This ensures the system evolves with business needs, offers proactive optimizations, enables new feature adoption, and delivers rapid issue resolution—maximizing the client’s return on their NetSuite investment.