India has emerged as a leading global hub for Global Capability Centres (GCCs), supported by its extensive talent pool, cost competitiveness, digital capabilities and growing innovation ecosystem. With more than 2,100 GCCs employing approximately 2.36 million professionals and the market projected to reach nearly US$98.4 billion in FY 2026, GCCs are increasingly evolving from traditional back-office centres into strategic partners driving global innovation, research and development, digital transformation and enterprise-wide decision-making.
In this regard, the publication provides a comprehensive overview of India’s IT-ITeS GCC ecosystem and covers, including:
•    Key industry trends, growth drivers, market segmentation, geographic expansion and emerging areas of innovation;
•    Government initiatives supporting the growth of GCCs and the broader IT-BPM sector in India;
•    Regulatory compliance requirements and an indicative compliance calendar covering corporate, financial, tax, labour, data protection and cybersecurity regulations;
•    Corporate governance and risk-management considerations relevant to GCC operations;
•    Foreign investment regulations, including entry routes, permitted instruments, repatriation, exit options and associated compliance requirements;
•    Key income-tax and transfer-pricing considerations, including safe harbour provisions, sector-specific challenges, dispute-resolution mechanisms and documentation requirements;
•    Indirect-tax implications relating to input tax credit, exports of services, intermediary arrangements, place of supply and registration and compliance requirements; and
•    The regulatory framework applicable to SEZ and STPI units, including operational requirements, work-from-home provisions, duty and GST benefits, refund considerations and a comparative analysis of available operating models.                                                                                                             

The Publication may enable GCCs in navigating the evolving industry, tax, regulatory and governance landscape in India.

Click here to download - RSM India Publication: India’s IT-ITeS GCC Landscape – Industry, Tax, Regulatory and Governance Perspectives