Around 90 per cent of tourism firms in Ho Chi Minh City had suspended operations due to the pandemic’s impact on their revenues. An estimated 20,000 tourism employees, or 70 per cent of the total, will remain off work without payment until the disease is contained.

The tourism and hospitality industry, particularly in Vietnam, has experienced such a huge negative impact as a direct result of Covid-19. So, what are the lessons we can learn from that?

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