RSM Technology Monthly Alert - September 2022

IT Insights

Google’s new robot learned to take orders by scraping the web

Google has incorporated its latest AI technology for handling human language into robots, which is a big step toward the longstanding goal of creating robots that have the capability to interact with humans in complex environments. This article describes how the robots are trained with powerful language models through practices, and explains why the experts think applying large language models to robotics is an exciting direction about robot-human collaboration.

Supercloud, the next big trend in cloud computing

The concept of supercloud is echoed in recent conversations among technology experts as a potential solution to the challenges posed by multi-cloud. Cornell University defines supercloud as a cloud architecture that enables seamless migration, optimal performance and consistent security across all major public cloud providers, as well as private clouds. Many cloud computing companies have started working towards supercloud, but security remains the most pressing challenge in the way of realizing the idea.


System Updates

Simplify subscription management and improve customer service with automation

Subscription commerce is growing at an astonishing rate in recent years. Despite the benefit of recurring revenue, subscription-based businesses face unique challenges such as complex billing process and quality customer service which result in higher operating costs. NetSuite SuiteBilling automates the billing and subscription management process while NetSuite SuiteCommerce MyAccount provides customers with a user-friendly online self-service account management porta.

OneDrive turns 15: delivering new and intuitive experiences

Microsoft is celebrating the 15th anniversary of OneDrive with a redesigned home page named “OneDrive Home”. The new experience features a personalized section showing the most relevant files and a list of recent files alongside any activity updates with an option to filter documents by type, allowing users to see everything immediately and prioritize their work efficiently. There is also an array of updated collaboration tools so colleagues can see the real-time updates and work on active tasks remotely. Microsoft is also expected to add an Instagram-like photo story feature for the OneDrive mobile app.


Cybersecurity Announcements

Researchers warn of AiTM attack targeting Google G-Suite enterprise users

The threat actors behind the large-scale Microsoft adversary-in-the-middle (AiTM) phishing campaign are targeting Google G Suite users. Attackers use the stolen credentials and session cookies from AiTM phishing sites to access affected users’ mailboxes and perform follow-on business email compromise (BEC) campaigns against other targets. As the URL is the only visible difference between an AiTM phishing site and the actual one, multi-factor authentication alone is not sufficient to defend against advanced phishing attacks. Users should verify URLs before entering credentials and refrain from opening attachments or clicking on links in emails sent from untrusted sources.

Coalition of cybersecurity leaders launch Open Cybersecurity Schema Framework (OCSF)

Coordination across cybersecurity tools is crucial to detect and stop cyberattacks, but normalizing data from disparate sources requires significant time and resources. AWS and Splunk, along with technology leaders from 15 companies, have announced the Open Cybersecurity Schema Framework (OCSF) project, an open-source effort aims to help security teams to attain simpler and faster data ingestion and analysis without time-consuming normalization tasks. This article describes how OCSF adoption enables organizations to reduce complexity for security teams, empowering them to focus on more impactful work like threat analysis and attack prevention.