Personal data moves with every shipment, across systems, partners, and borders

Saudi Arabia's logistics sector is expanding rapidly under Vision 2030's National Transport and Logistics Strategy, with giga projects, e-commerce growth, and regional trade corridors driving significant increases in operational scale and data complexity. Logistics and supply chain businesses process personal data across every function - driver records, customer delivery information, warehouse staff data, and supplier contacts, often through fragmented systems and across multiple jurisdictions. Since September 2024, every organisation handling personal data of individuals in the Kingdom is subject to full PDPL enforcement, regardless of where their systems or headquarters are based.

Key challenges

  • Driver, warehouse, and field staff data, including biometric access records and location tracking, processed at scale with no formal consent or retention framework in place
  • Customer delivery data shared across carriers, last-mile partners, and e-commerce platforms without data processing agreements or transfer safeguards aligned to the PDPL
  • Cross-border data flows inherent to international freight, customs processing, and global supply chain platforms that require SDAIA-recognised transfer mechanisms
  • Third-party logistics (3PL) providers and subcontractors handling personal data with no visibility into their compliance posture or contractual data protection obligations
  • No designated privacy function to manage regulatory interactions, respond to data subject requests, or coordinate breach notification within the mandatory 72-hour window

How RSM Can Help

We conduct a logistics-specific PDPL gap assessment spanning your fleet management systems, warehouse platforms, customer delivery infrastructure, and third-party carrier network - mapping every personal data flow and identifying where compliance obligations are not being met. We develop the data processing agreements, retention policies, and consent frameworks your operational and partner relationships require, and build DPIA processes into new system and subcontractor onboarding. Our DPO as a Service provides ongoing SDAIA contact, staff and customer DSAR management, and breach notification coverage, ensuring your compliance obligations are met even as your operational footprint grows and your supply chain evolves.