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General Tips for Remote Facilitation

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It is harder for people to stay engaged in front of a screen for a long duration (e.g. half of day). Break a full-day process into multiple sessions, and schedule sessions that take no more than 120 minutes, including at least one generous break.

 

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During the breaks, you should nudge people away from technology, to help them incubate and replenish energy — you might want to include an easy, accessible break activity that ”forces” the participants away from their screens.

 

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Adapt your pace by allotting more time per activity than you are used to: this will allow the participants to think through, it will give them the space to reflect on their input. Be patient and comfortable with their silence.

 

remote_facilitation_resources-19.pngBefore the session, test a lot —make sure the technology works, and that switching from one platform to another is easy. Build a back-up plan with one tool (i.e. a Zoom meeting where your co-facilitator records the conversation and shares the screen).

 

remote_facilitation_resources-20.pngWhen it comes to content in a remote facilitation session less is more; you should use plenty of visuals and icons, and explain everything in writing — ideally, with fewer words, and more imagery.

 

remote_facilitation_resources-21.pngTo ensure engagement, you should apply two rules. First, if one person is remote, everyone should be remote — even if they are in the same building. Second, video should be mandatory for all, so you can assess engagement through body language.

 

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