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Full coverage across the Atlassian lifecycle
RSM Saudi Arabia's Atlassian practice is structured for organisations where platform reliability, security, and user adoption are strategic priorities. What we deliver is measured by outcomes, not deployments.
Cloud
Migration
Server or Data Center to Cloud, with cutover planning and minimal disruption to your teams.
Products
Implementation
Jira, Confluence, Bitbucket and JSM, configured for enterprise use from day one.
Automation &
Integrations
Workflow automation, CI/CD pipelines, ChatOps and ITSM integrations.
Security &
Governance
SSO, SAML, permission policies and access controls built into the platform from the start.
Training & Managed Services
Admin training, ongoing support and adoption enablement to keep teams productive.
Four stages. One accountable team.
Most Atlassian project failures are not technical. They happen in the gaps between strategy and execution, or between go-live and adoption. Our model is built to close both.
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Assess
Tooling review, licensing audit and adoption roadmap.
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Architect
Cloud or Data Center architecture, migration planning and HA/DR strategy.
Build
Jira and Confluence implementation, CI/CD integrations and automation scripts.
Sustain
Managed support, backup validation, compliance monitoring and escalation tiers.
Six specialist practice areas covering the full Atlassian stack.
Each pillar is staffed by consultants who work in Atlassian environments every day.
Six practice areas. No generalists.
RSM Saudi Arabia treats Atlassian platform delivery as an organisational discipline. Each practice area addresses a distinct point where enterprise deployments lose value, whether through poor governance, weak architecture, or under-supported teams.
Strategy & Governance
- Tooling assessment and licensing optimisation
- Adoption roadmap and governance frameworks
- Permission policies and change management
Architecture & Migration
- Cloud and Data Center architecture design
- Migration planning and rollback strategy
- HA/DR, capacity and performance planning
Implementation & Automation
- Jira and Confluence implementation
- CI/CD integrations and automation scripts
- Marketplace advisory and custom plugins
Service Management & DevOps
- Incident and problem management workflows
- SLA optimisation and CMDB integrations
- Release governance and DevOps best practices
Security, Compliance & Observability
- Access management and audit logging
- Compliance mapping and health monitoring
- Reporting, analytics and observability
Training & Managed Services
- Admin and end-user training with playbooks
- Managed support and backup validation
- On-call and escalation support tiers
Product training for every role and level
Capability gaps at the user level are the most consistent reason enterprise Atlassian investments underperform. RSM Saudi Arabia addresses this systematically, across every role and every tool in your environment.
Jira
- Jira Essentials
- Scrum Masters & PMs
- Administration L1 & L2
- Workflows Design
- Reporting & Dashboards
Jira Service Management
- JSM Essentials
- Service Request Management
- Incident & Problem Management
- Managing Service Projects
Confluence
- Confluence Essentials
- Confluence Administration
- Jira & Confluence Integration
AI / Rovo
- Atlassian Rovo overview
- AI-powered workflows
- Smart automation setup
