We are your trusted partner in the origination, development, monitoring, and evaluation of your social development project.

Our mission is to present our clients with solutions that add value to your projects and to our shared communities. We help you to access the most reliable data and context-specific feedback in order to advance your local strategy.

Our Development Consulting service offering includes:

 

» Needs assessments and feasibility studies to inform project design and ensure alignment with community priorities and operational realities.

» Design and implementation of baseline, midline, and endline assessments to track change and impact over time.

» Continuous monitoring of key indicators to support adaptive management and real-time decision-making.

» Independent third-party data collection and analysis for objective performance insights.

» Mixed-method evaluations with actionable recommendations to assess outcomes and drive improvement.

 

 

» Mystery shopping to assess service quality and customer experience through anonymous in-field evaluations.

» Customer satisfaction evaluation to capture feedback on products and services.

» Loyalty Plus (Net Promotor Score) research to measure customer loyalty and likelihood to recommend your brand.

» Product and concept testing to evaluate consumer response before market launch.

» Pricing studies to identify ideal price points based on perceived value and demand.

 

 

» Design and development of policies and strategies with a focus on social inclusion, gender equity, and risk mitigation.

» In-depth analysis to ensure relevance, feasibility, and alignment with national and sectoral priorities.

» Stakeholder engagement and consultation to build ownership and legitimacy throughout the process.

» Support for policy promotion, dissemination, and integration into institutional frameworks.

 

 

» Design and creation of impactful Corporate Social Responsibility (CSR) projects that align with your company’s objectives.

» Integration of strong monitoring components to track project progress and ensure alignment with goals.

» Comprehensive evaluation to assess the social impact and effectiveness of your CSR initiatives.

 

Contact us

Complete this form and an RSM representative will be in touch.