Jonathon Colbran and Tristana Steedman from RSM Australia Partners have been appointed Liquidators for Providoor (Aus) Pty Ltd (In Liquidation), an online food preparation and delivery service operating in Melbourne, Sydney and Canberra. 

Providoor was launched in Melbourne in April 2020 by well-known chef and restaurateur Shane Delia. It expanded to Sydney and Canberra in July 2021 and also operated for a period of time in Brisbane.

In a statement, Mr Delia said: ``It is with a heavy heart that I announce the closure of Providoor, a business borne out of the very worst days the hospitality industry has ever seen.”

Read Mr Delia’s full statement here.

Providoor was founded as an entirely separate entity to Shane Delia’s Delia Group. 

The appointment of liquidators to Providoor in no way impacts the operations of the Delia Group’s restaurants or events activities.

RSM Australia Partner Jonathon Colbran said “Providoor ceased operating today, shortly prior to our appointment.”

Mr Colbran said the closure of Providoor would directly impact approximately 50 restaurants in Sydney and Melbourne that used the delivery service and 16 full-time employees. 

Mr Colbran said that investigations had commenced and his team had commenced contacting all stakeholders and creditors of the Company to explain their options and the next steps. 

“This includes customers who had purchased gift cards or ordered and purchased meals for future dates who may also be creditors,’’ he said. 

Mr Colbran encouraged Providoor customers who had purchased gift cards or pre-purchased future meals using credit cards to immediately discuss their situation with their bank or financial institution to assess their options, as they may be eligible for a chargeback.

 

"Based on our initial assessment of Providoor’s financial position, there is presently insufficient money to pay a dividend to creditors or provide refunds to customers, including gift card holders,’’ he said.

 

“We understand this will be very disappointing news, but we wanted to inform customers as soon as possible."

“Our priority as liquidators is to execute the orderly wind-down of Providoor, to facilitate the best outcome for all stakeholders.  This will involve realising the maximum return for Providoor’s valuable intellectual property."

RSM have already commenced writing to creditors and stakeholders.  Creditors will receive further information in 10 business days. A further detailed report will be provided to creditors once further investigations are complete. It is likely that this report will be available in approximately three month’s time. 
 

RSM Australia has established the following contact points for creditors:  
Gift card holders - [email protected], employees - [email protected], and other creditors - [email protected]


Jonathon Colbran and Tristana Steedman 
Joint and Several Liquidators 
RSM Australia Partners 
Providoor (Aus) Pty Ltd (In Liquidation) (ACN 640 248 899)