Clients - Our goal is to deliver rich, personalised client experiences and market-leading insights

Throughout 2022, investment continued in the development and embedding of the Growth Platform, RSM’s proprietary methodology and common language for data-led relationship development and client engagement. To promote consistent value-added client experiences globally, leaders from all RSM Member Firms across all regions took part in both on-demand and live training. These best practice approaches are used across RSM to drive understanding and relevance with organisations towards fostering long-term relationships based on deep understanding, and providing tailored, trusted and valued advice. 

From an internal perspective, this work was supplemented by the introduction of the Blueprint for Growth initiative, a bespoke programme of relationship development initiatives tailored to individual geographies – helping a range of RSM Member Firms to standardise their approaches to industries, insight generation and client relationship management. 

RSM continued to grow its relationship and business development support structures to ensure RSM’s full global expertise can be leveraged for the benefit of client engagements. This has helped to contribute to a significant increase in the value of crossborder engagements won during the year and RSM’s global growth of 15% for 2022.