In this first video, Peta Sigley explains that with all the moments of uncertainty that can impact our lives at any given time, it is our responses that will determine how we survive and thrive. While there are many things that we as individuals can do to cope - by understanding the process that people undertake, as well as the necessary tools for building resilience, leaders can aid their people through these periods of uncertainty. Peta starts by looking at the ‘tolerance of uncertainty’ and how high levels of stress can lead people in a downward spiral without that tolerance.
With the rise of COVID-19, countless organisations across the world have been prompted to ask their employees to work from home. For leaders whose teams would normally collaborate within a physical office space, this has presented a host of fresh challenges.
It’s easy to say, ‘We are all in this together’, but the truth is that some members of your team are facing much bigger challenges than the rest. Many are facing total isolation, or having to home school children, living with partners who’ve been furloughed or made redundant, or caring for a sick family member. These challenges can add pressure to an already stressful situation, and that is why it’s important for managers to get a sense of which colleagues may require a bit more flexibility.