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Support in revenue management
The local tax office, as the “financial backbone” of the authority, directly influences expenditure planning and plays a strategic role in enabling the funding of services and the response to community needs. However, this awareness alone is not sufficient to ensure efficient resource management.
Revenue collection is one of the most sensitive activities for local authorities and requires a constant balance between administrative accuracy, process sustainability and the quality of relationships with taxpayers. Rethinking the tax office as an organised and accessible, taxpayer-oriented structure helps improve communication, encourage voluntary compliance and reduce the operational burden on staff.
At RSM, we support local authorities in reviewing tax regulations, managing local taxes, overseeing collection activities and assisting with tax litigation. Our objective is to simplify processes, strengthen collection capacity and support tax offices in achieving a more effective, transparent and community-oriented approach to tax management.
Our Services
Support in the management of the Waste Collection Tax (TARI), including:
- Support in managing ordinary compliance requirements;
- Updating and cleansing of tax databases;
- Support for assessment and collection activities through authorised professionals (including assistance with the preparation of administrative acts, documentation, and the development and implementation of collection processes.)
- Telephone helpdesk for citizens;
- Review and/or preparation of the Service Quality Charter for urban waste management services and drafting of the related approval resolution;
- Review and/or drafting of the relevant tax regulation and related approval resolution;
- Support in tax litigation, through authorised professionals;
- Economic and Financial Plan (TARI PEF) under the new Tariff Methodology for integrated waste management services, including:
- Preparation of the PEF;
- Validation of the PEF;
- Preparation of the accompanying explanatory report;
- Support in defining tariff policies;
- Tariff simulations;
- Drafting of resolutions for the approval of the PEF and tariffs;
- Data uploading to the ARERA portal;
- Uploading tariff resolutions to the “Local Finance” portal.
Support in the management of the Municipal Property Tax (IMU), including:
- Support in managing ordinary compliance requirements;
- Updating and cleansing of tax databases;
- Support for assessment and collection activities through authorised professionals (including assistance with the preparation of administrative acts, documentation, and the development and implementation of collection processes.)
- Review and/or drafting of the relevant tax regulation and related approval resolution;
- Support in tax litigation, through authorised professionals.
Support in the management of the Single Asset Fee (CUP), including:
- Support in managing ordinary compliance requirements;
- Updating and cleansing of tax databases;
- Support for assessment and collection activities through authorised professionals (including assistance with the preparation of administrative acts, documentation, and the development and implementation of collection processes.)
- Review and/or drafting of the relevant regulation and related approval resolution;
- Support in tax litigation, through authorised professionals.
As a complement to the services described above, we also provide support on:
- Analysis of management soundness (due diligence) and regulatory compliance;
- Mapping of the current organisational structure and identification of areas for improvement.
