Tourism, Hospitality & Leisure

Tourism and hospitality are cornerstones of New Zealand's economy, supporting regional communities, creating employment and showcasing Aotearoa to the world. From hotels, restaurants and cafés to tourism operators, accommodation providers and leisure businesses, organisations across the sector operate in an environment shaped by changing visitor expectations, seasonal demand and ongoing economic pressures.

At RSM New Zealand, we understand the unique challenges of running a customer-focused business. Whether you're expanding operations, investing in new facilities, managing cashflow or preparing for succession, our advisers provide practical accounting, tax and advisory services that help businesses remain resilient and profitable.

Working alongside hospitality and tourism businesses across New Zealand, we deliver commercially focused advice that supports sustainable growth while allowing owners to focus on creating outstanding customer experiences. 

Understanding the Industry

The tourism and hospitality sector is continually evolving. International tourism has rebounded, domestic travel patterns continue to shift and customer expectations are changing faster than ever. Businesses must also navigate workforce shortages, rising operating costs, digital transformation and increasing competition.

Strong financial management, effective forecasting and sound business planning are essential to managing seasonality, responding to market changes and identifying opportunities for long-term growth.

Our advisers understand these challenges and work alongside business owners to provide practical solutions that improve financial performance and support future investment. 

Industry Experience

Our team works with organisations across New Zealand's tourism and hospitality sector, including: 

• Hotels and accommodation providers  
• Restaurants, cafés and bars  
• Tourism operators  
• Visitor attractions  
• Adventure tourism businesses  
• Food service businesses  
• Hospitality groups  
• Franchise operators  
• Event and entertainment businesses  
• Leisure and recreation providers  

From independent owner-operated businesses to multi-site organisations, we provide advice tailored to each client's commercial objectives. 

How We Support Your Business

Grow

Supporting businesses to improve profitability, strengthen operations and plan for future growth. 

• Strategic business advisory  
• Budgeting and forecasting  
• Cashflow management  
• Financial reporting  
• Business planning  
• Growth strategies  

Protect

Helping organisations strengthen governance, manage compliance and build financial resilience. 

• Audit & Assurance  
• Tax advisory  
• Business structuring  
• Governance advisory  
• Financial reporting  
• Risk management  

Transform

Supporting businesses through investment, expansion and organisational change. 

• Corporate Finance  
• Business valuations  
• Financial modelling  
• Mergers and acquisitions  
• Operational improvement  
• Succession planning  
• Systems and process improvement  

How We're Helping New Zealand Businesses

Our advisers have supported tourism and hospitality businesses through a range of strategic engagements, including:

• Advising hospitality businesses on strategic planning, financial management and long-term growth.  
• Supporting accommodation providers with budgeting, forecasting and operational performance. 
• Delivering business valuations, financial modelling and due diligence for acquisitions and investment opportunities.  
• Assisting food service and tourism operators with business structuring, taxation and governance.  
• Helping owner-operated businesses prepare for succession and future ownership transitions.    

Why RSM?

Tourism and hospitality businesses operate in a fast-paced environment where customer experience and commercial performance must go hand in hand.

At RSM, we work closely with owners and leadership teams to provide practical advice that supports informed decision-making, stronger financial performance and sustainable growth. By bringing together specialists across Business Advisory, Tax, Corporate Finance, Audit & Assurance and Governance, we provide integrated solutions that evolve alongside your business.

Whether you're operating a boutique accommodation provider, a growing hospitality group or a tourism business welcoming visitors from around the world, we're here to help you build a resilient and successful business.