What do I need to do NOW to get ACT COVID-19 support payments?

Business Insights

On 17 August 2021, COVID-19 Business support Grants was extended up to $10,000 (from $3000) for employing businesses and $4,000 (from $1,000) for non-employing businesses over the 3 week lockdown period where those businesses’ turnover has declined by 30 percent or more as a result of the COVID-19 health restrictions.

What do I need to do NOW to get COVID-19 support payments?

For Businesses

Applications for the COVID-19 Business Support Grant open at 9:00am on 26 August 2021.

Find out more information here

What you will need:

  • Contact details
  • Business name
  • ABN Business Address

For Individuals

Create myGov account here if you don’t have one here >

What you will need;

  • Email address
  • Mobile number
  • Password
  • Secret questions (can choose form the list or write own)

Use your CRN (Customer Reference Number) to link Centrelink to myGov.
If you don’t have one create one now.

What you will need to create CRN

Sign in to myGov > select continue in the Government support for Coronavirus banner > select I need a CRN.

COVID-19 Business support Grants was extended up to $10,000What you will need;

  1. One of these documents:
    • Australian birth certificate
    • Australian citizenship certificate
    • current Australian passport
    • Australian visa
  2. You’ll also need one of these documents:
  3. Medicare card details
  4. Personal details.

Before you can submit your claim, you’ll need to visit a service centre to complete their identity requirements.
You’ll need to give Centrelink an acceptable photo identity document, as well as any other documents they may ask for.

Log in to myGov on or after 20 August 2021 to submit claim.

If you need a linking code, please call:
132 301

- Monday to Friday 7 am to 10pm
- Saturday and Sunday 10 am to 5 pm 

Select option 2 for linking codes for myGov and Centrelink

Sign in to myGov > select Apply for support from the Government support for Coronavirus alert
> click ‘Get started’ under Affected by coronavirus (COVID-19)
> Select ‘Apply for COVID-19 Disaster payment’

1. Complete eligibility check questions, as listed below:

  • Are you currently living in Australia?
  • Are you currently receiving any income support payment?
  • Are you an Australia citizen/permanent visa holder/temporary visa holder which gives you the right to work in Australia/ New Zealand passport holder with a Protected Special Category Visa
  • How are you impacted by the COVID-19 restricted movement/lockdown?
  • I live or work in a COVID-19 hotspot area also under a COVID-19 restricted movement/lockdown.
  • I was present in a covid-19 hotspot area also under a COVID-19 restricted movement/lockdown.
  • I am impacted by a COVID-19 restricted movement/lockdown but was not living working or present in, a COVID-19 hotspot area
  • I am not impacted by a COVID-19 restricted movement/lockdown
  • What state or territory were you living in, working in, or present in, which resulted in you becoming impacted by the restricted movement/lockdown?
  • Select period
  • Have you lost one full day’s work or at least 8 hours total during the period?
  • Do you have employer-funded pandemic-related ‘leave entitlements’ you can access or have accessed, to cover the full period?
  • Will you receive a state-based pandemic payment or the Pandemic Leave Disaster Payment or a state small business payment for the period of lockdown you are claiming the COVID-19 Disaster payment for?
  • Do you give Services Australia permission to contact your employer/s to confirm details of your employment.

2. Check personal details are correct on My Profile, as listed below:

  • Basic information: Name, DOB, CRN
  • Residency
  • Current situation: lost hours, COVID-19 restricted movement/lockdown impacts,
  • Employment details (Registered business name if sole trader, your name)
  • Bank details to receive payment

3. Review details then submit.

*Please note if you meet all the eligibility rules and are already getting a Centrelink or Department of Veterans’ Affairs income support payment, you will receive an extra $200 each week on top of your regular income support payment.

Looking for more information about ACT COVID-19 support payments?

 For any questions and support, please contact the RSM in Canberra office >>