In this segment of the Coffee Conversation Series, RSM Partner, Steve Healey speaks with the Chief Executive Partner of RSM Australia - Jamie O'Rourke.

In this conversation, Steve and Jamie chat about the interruption due to COVID-19 and some of the personal challenges they have both faced. In addition to this, they go on to discuss the business challenges that the professional services industry has experienced as a result, and acknowledge a key silver lining to come out of this.

"Some of these changes that have been abruptly forced upon us will undoubtedly set the organisation up for future success.'' - Jamie O'Rourke.

The key areas of change that Jamie discusses include:

• RSM adopting the different use of technologies (from webinars to chatbots);
• workplace acceptance of flexible working arrangements;
• and changes to working behaviour by responding to clients/ diverse needs in different ways - from remote auditing to providing advice via webinars.

JAMIE O'ROURKE - DRINK OF CHOICE:

English Breakfast Tea - Yorkshire Gold by Bettys & Taylors.

Next Episode: A Coffee Conversation with Luke Smith, Midcoast Trucks >> 

Coffee Conversations is a series of short videos, hosted by Steve Healey – Partner, RSM Australia, and involve an informal coffee chat to gain a better understanding of who Steve’s guest is, and more about their background (both personally and professionally). The series is aimed at providing an insight into some of the challenges and opportunities encountered in business, the approach taken, and the ‘silver lining’ identified along the way.

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ABOUT THE HOST:

Based in Brisbane, Steve Healey is a director of the Tax Services division specialising in local and international corporate tax matters.