RSM Australia

Disability Services and NDIS

The National Disability Insurance Scheme (NDIS) is placing new demands on disability service providers in relation to competition, costs, efficiency, client management and IT infrastructure.

Finding the right advice at this time is essential in ensuring the organisation is sustainable for the future, and will be able to continue delivering services to people in need.

Supporting your NDIS Transition

RSM has worked with many disability service providers and have the tools and experience to help you successfully transition the rapidly changing disability sector. RSM offers experts on financial management, business planning, marketing, risk management, as well as areas of HR and IT. We will work closely with you to understand your organisation’s particular nature and needs, to empower you with information to make the best solutions for the issues you face. With us, you know you will find understanding and experience.

RSM can provide advice and support in:Disability services

  • Strategic Business Planning, Market analysis  
  • Service costing and revenue projection, unit cost, efficient price
  • Time capture and financial management systems
  • Policy and Governance
  • Marketing strategy and planning, brand positioning
  • Customer management, acquisition and retention
  • HR management and training/ development


NDIS Trial Site Experience

RSM have provided business support and advice to more than 40 different organisations, ranging from market leaders in their respective disability and community services to small, innovative start-up companies in the NDIS trial sites in the ACT, Victoria and NSW.  Our experience also encompasses for profit and not for profit providers.

In the ACT specifically, we have delivered over 50 Governance and Financial Management Packages and Business Investment Packages as part of the NDIS Organisation Grants program. 

RSM was also appointed by the ACT Government to deliver whole-of-sector readiness program Ready4 in partnership with NDS and ACT Council of Social Services.

If your organisation is transitioning onto NDIS, please see below for further information in relation to:

The other industry specific services we provide to those in the Disability Service sector include:

Audit and assurance

  • external audits
  • internal audits

Consulting and advisory

  • preparation of annual financial statements
  • preparation of monthly accounts
  • assistance in the establishment and maintenance of IT accounting systems
  • due diligence
  • preparation of budgets, cash flow forecasts and business plans
  • review of governance matters


NDIS Tools

RSM and Ready4 have developed 4 essential management accounting tools for community sector leaders. These tools are simple to use for anyone in the organisation’s management team.

View NDIS ToolS >>

Benefitting from the competition under the NDIS

Competition is unavoidable when doing business within the post-NDIS environment, but this new pressure is not a bad thing, as it gives you the opportunity to improve. The fee-for-service funding model encourages organisations to better their services and transform themselves into the most attractive provider on the market.

Protecting your organisation from NDIS disruption

Often, the biggest challenge when facing change is just figuring out what to do, and when it is the funding of an entire organisation at stake, your reaction can either make or break your future. The NDIS will be fundamentally transforming the way funding is provided to the sector.

The NDIS Risk Factor

The National Disability Insurance Scheme (NDIS) makes for risky business, creating in one stroke a range of new traps and dangers which organisations must navigate. Depending on your organisation’s readiness, the risks can endanger functions in every part of the business.

How to afford staying in business under the NDIS

Income is critical in saving organisations from failure, and maintaining a positive balance sheet is one of the biggest concerns for disability service providers facing the National Disability Insurance Scheme (NDIS).

NDIS: Overcoming the Big 5 Obstacles

Navigating the National Disability Insurance Scheme (NDIS) may seem like a challenge, but when everything is distilled down to basics, the major areas that need your attention are in fact few. Through our extensive experience in working with transitioning service providers in the ACT, RSM has identified five major obstacles to a successful transition.