The journey typically begins with an evaluation of your current processes and systems. If you're unsure whether your existing solution is meeting your needs, we’ll work with you to identify gaps and inefficiencies, helping you determine if a new system is necessary.

Once the need for a new system is clear, RSM Australia will assist in building a comprehensive business case. This document is designed to help you secure approval from key stakeholders, such as your board, for investing in a new system—whether it's an ERP, specialised systems like HRIS, Payroll, or industry-specific solutions like Care Management.

Next, we guide you through the process of selecting the right solution. We conduct workshops with your stakeholders to develop clear business and functional requirements. These are then documented and analysed in a decision matrix, which serves as the foundation for an objective evaluation of vendor responses. If needed, we can assist with the creation of a Request for Proposal (RFP) to take to the market.

Once we’ve narrowed down the best solutions, RSM Australia continues to support you through the procurement process. Our consultants help with everything from creating a shortlist of vendors to negotiating favourable contract terms. We’re dedicated to ensuring that you secure the best value for your investment in new technology.