Held on 3 February 2021, this joint webinar between RSM and Singapore Hotel Association ("SHA") had Dennis Lee, Partner & Industry Lead, Real Estate & Construction of RSM; Sovann Giang, Practice Lead, Sustainability Management of RSM; and Ow Ghim Siong, Deputy Head, Data Science of RSM; shared insights into the importance of building a robust sustainability management framework, and how hotels can integrate business intelligence and AI to improve work efficiency.