Our People


Jaime Lam leads the Healthcare & Community sector and is a Director in the Risk Advisory division in Melbourne.

Jaime has over 18 years of experience in Risk Advisory and Information Systems assurance in both private and public sectors. As part of an International Team at RSM, Jaime is one of the key members in the management and delivery of international work around the Asia Pacific region.

"I enjoy understanding my client and their business. I am passionate about solving complex issues and helping my clients grow. I really value the professional relationships and friendships that I have established over the years."

Prior to joining RSM in August 2010, Jaime was an internal auditor at another leading international accounting firm. Prior to moving to Australia, Jaime worked as a tax specialist and an external auditor.

Jaime is known among colleagues and clients for her great instinct, not only knowing when something is wrong but also finding a practical solution for it. Jaime thrives on challenges and describes her motto in life as "nothing is impossible".

Jaime is passionate about sports, shopping and great food.  She aspires to travel around the world to try the world's 50 best restaurants and watch all 4 grand slams. Of course, shopping would be part of the agenda. 

Jaime Lam is a Partner of RSM Australia Partners and a Director of RSM Australia Pty Ltd.


As a specialist in the delivery of complex assurance projects, Jaime has gained significant experience in the following areas:

  • Crisis Management and Business Continuity
  • Enterprise Risk Management
  • Microsoft Supplier Security and Privacy Assurance 
  • Sarbanes Oxley ActJaime Lam is a Partner in the Risk Advisory division in Melbourne.
  • ASAE 3402 Assurance Reports on Controls at a Service Organisation
  • Data Integrity Audits
  • Systems Audits
  • Data analysis using Computer-Assisted Audit Technique (CAAT)
  • Risk management framework assessments and identification of process improvement opportunities
  • Assessment of organisational controls and procedures against industry standards and better practice
  • Value add through sharing of similar industry experience 
  • Benchmarking and process mapping and documenting procedural manuals


  •  RSM Asia Pacific Lead for Microsoft Supplier Security & Privacy Assurance Program.
  •  Co-led an internal audit function for a large health related Government Department. 
  •  Engagement Lead for a number of local health districts and not-for-profit health organisations.
  •  Assisted clients develop their risk management framework, risk registers and risk appetite statements.
  •  Delivered SOX engagements around the Asia Pacific region.


  • Member, CPA Australia
  • Member, Institute of Internal Auditors Australia
  • Certified Information Systems Auditor (CISA)


  • ISACA's CISA Certification - Ranked top 10% worldwide


  • Master of Electronic Commerce (Curtin University)
  • Bachelor of Commerce (Murdoch University)

Healthcare: are you too focused on risk?

7 September 2022
It has been a difficult couple of years for Australian businesses. Be it the pandemic, natural disasters, inflation, or rising interest rates, no organisation has been spared the need to manage unprecedented challenges. In situations like these, it’s natural for executives and board members to become increasingly risk averse. The potential ...

Case study: WDEA Works

1 September 2022
Working with RSM’s specialist Health Services team, WDEA Works has since gained valuable oversight of their operations while making practical improvements that ultimately help them deliver better services to the community.  

Risk Insider Newsletter - Edition #11

14 March 2022
We hope that this edition of the Risk Insider finds you well. The current circumstances that we are faced with are unprecedented and devastating. We want to take this opportunity to extend our support to any businesses that have been affected during this time

Impact of lockdowns on NDIS, Aged Care and Community Service Providers

31 August 2021
At RSM we understand the difficulties that NDIS and Aged Care and Community Service Providers are facing with the recent round of lockdown measures in Australia. With the rapidly changing and uncertain situation, there are immediate priorities for managing current risks of maintaining and upholding the welfare and safety of the participants, cli...

Risk Insider Newsletter - Edition #6

24 November 2020
It turns out this month's US election will bring an era of significant changes to address the pandemic, expand domestic health care, modernise infrastructure and adopt expansionary fiscal policy—all of which will define the economic policy landscape over the next two years. And it seems the ASX agrees with those sentiments, with renewed confidence only seen prior to the pandemic.

Strategic risk: are they threats or opportunities?

26 October 2020
It is a regular activity for an organisation to undertake a risk assessment of its operating environment to consider, review, and document the many threats that organisations face. These threats are compared against the organisation’s defences (or internal control frameworks and systems) to understand whether further mitigating actions are req...

Risk management - payroll pain: is it the system or the processes?

26 October 2020
Major payroll scandals had been reported for some time prior to COVID-19, but the risk remains. Some well-known companies and franchises have been caught out underpaying their staff and penalised through the Courts. In many situations, it has been reported that some of these companies had “out-dated’ payroll systems. Whilst outdated syste...