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24/7 expert IT support to resolve technical issues quickly and efficiently.
Bundle any or all of our Managed IT Services, based on your unique technology needs
Improve your service delivery with a partner dedicated to optimising your IT environment.
Empower your organisation with RSM’s next-generation managed IT services.
Our managed IT consultants draw on deep industry knowledge to provide scalable IT solutions designed for a modern workplace
Managing a complex IT environment can slow business growth. By partnering with a dedicated managed services provider, you can streamline your service management and accelerate your digital transformation.
Choose from a co-managed IT model, where our advisers work alongside your in-house IT team, or fully outsource your IT support for end-to-end management. Either way, we help you build a mature IT infrastructure with consistent support, improved resilience and predictable monthly costs.
Let us handle the technology so you can concentrate on driving your business forward.
Explore our full range of services
Get in touch with our Managed IT team
Core benefits for Australian businesses
A single point of contact for all your IT needs.
- Flexible support options - Our flexible contract terms and transparent service level agreements ensure you only pay for what you need. We work with you to tailor a solution that fits your specific requirements and budget, preventing you from overspending on unnecessary services. This flexibility means you can adjust your service levels up or down as needed, ensuring you always have the right amount of support.
- Technical expertise - You gain access to expert support who have a deep-seated familiarity with specific industry technology frameworks. This level of support provides peace of mind, knowing that your technology is in capable hands 24/7. By outsourcing your IT management, you can focus on strategic goals instead of
daily technical issues. - Budget control - Instead of facing unpredictable IT expenses, you get a single, fixed monthly service fee. This predictable pricing model eliminates surprise bills and makes financial planning for your business management much simpler.
- Proactive monitoring and maintenance - We provide 24/7 remote monitoring of your critical infrastructure and devices. This allows us to identify and address potential issues before they can escalate into major problems that cause downtime and disrupt your service delivery.
- Security and compliance - By entrusting us with your IT security, you gain a partner dedicated to protecting your digital assets. We help ensure your business meets all its regulatory requirements, giving you and your customers peace of mind that your data is secure.
- Scalable solutions - As your business grows, your technology needs will evolve. Our managed IT services provide scalable solutions that grow with you. This means you can move faster, without capacity constraints or internal red tape holding you back. We provide exactly what you need, from intermittent capacity boosts to full-service managed IT, helping you achieve your goals and stay competitive.
Meet the team
Experience with Australian and global markets
RSM Australia is part of a worldwide network of experts in assurance, tax, and consulting, with offices in 120 countries. With over a hundred years of experience in Australia, we combine global knowledge with local understanding to provide exceptional value to our clients.
Industry certifications and accreditation
Choosing the right provider is a critical technology investment. Our industry certifications and accreditation demonstrate our commitment to following best practices and delivering high-quality services. These credentials prove that we meet key regulations and industry-defined requirements, giving you confidence in our ability to manage your IT environment.
Managed IT for Small and Medium Businesses
For a small business, managing IT can be a significant challenge. You need reliable IT support but may lack the resources for a large internal IT team. Managed IT services bridge this gap by providing access to a dedicated help desk and expert engineers who can improve your service delivery.
We help you align your technology with your business objectives, providing enterprise-level support that is both affordable and scalable.
Flexible service options for Small and Medium Businesses
We recognise that small and medium-sized businesses (SMBs) need flexibility. That's why we offer a variety of service options that can be tailored to your specific needs and budget. As a business owner, you can choose the level of ongoing support that makes the most sense for your organisation, without paying for services you don’t need.
Our flexible, scalable plans are designed to adapt as your business grows. We can handle a wide range of processes, from day-to-day help desk support and routine tasks to comprehensive infrastructure management. This allows your team to offload time-consuming work and focus on strategic initiatives.
FAQ'S
Yes, our managed IT services are highly secure. You are entrusting us with your sensitive data and we take that responsibility seriously.
Our services are built with security at their core, providing robust data protection and compliance management that often exceeds what an in-house team can deliver.
The main difference is the approach. Traditional IT support typically operates on a reactive support model. When a technical issue occurs, you call for help, and a technician works to fix the problem. This "break-fix" approach means your business is already experiencing disruption and potential productivity loss before a solution is even in motion. Your IT staff may spend most of their time just putting out fires.
In contrast, our managed services are built on a foundation of proactive support, aiming to prevent issues before they happen through continuous monitoring and maintenance. This service offering has robust disaster recovery solutions in place, prepared for any scenario, ensuring that your business can continue to operate smoothly.
To choose the right service provider, look for a strong track record, industry certifications, and proven customer satisfaction. Ensure they offer the expert support and flexible service delivery you need. A good partner will follow best practices and be committed to helping you achieve your business goals.
