Paula is an Administration Assistant in the RSM in our Albany office.
As an Administration Assistant in our Albany office, Paula brings over a decade of hands-on experience in Self-Managed Superannuation Fund (SMSF) administration.
Her calm and client-focused approach helps individuals confidently navigate the often-complex landscape of SMSFs, whether they are establishing a new fund or adjusting an existing trustee structure.
Paula works closely with clients across regional Western Australia, offering tailored support to ensure their SMSF remains compliant with superannuation laws and regulations. Her expertise lies in assisting with fund set-ups and guiding clients through critical changes such as trustee restructures, two key areas where her knowledge can make a tangible difference.
In recent years, Paula has played a pivotal role in helping clients transition from traditional paperwork to secure, electronic signing platforms, removing friction and improving efficiency in how documents are managed and authorised. Her support in this space has been especially valued by clients looking to streamline their SMSF operations without compromising on compliance.
“I enjoy making the complexities of managing a Self-Managed Superannuation Fund feel simple and manageable for my clients, so they can focus on their future with confidence.”
Having started her career as a receptionist in an accounting firm and working as an Education Assistant for the Department of Education, Paula understands the value of clear communication and dependable support. She takes pride in delivering a responsive, reassuring service that makes managing an SMSF feel less daunting for her clients.
Paula is passionate about building strong client relationships and is motivated by the impact she makes, especially when helping clients better understand their responsibilities and options in managing their retirement savings. Outside of work, Paula enjoys travelling, cooking, and spending quality time with her family and her two much-loved Cavalier King Charles Spaniels.
SOLUTIONS Melanie PROVIDES
- Superannuation support including SMSF processing and financials
- General enquiries and client support
- Support to reception
Qualifications
- Diploma of Office Administration